Right of Withdrawal & Return

Right of withdrawal

Right of Withdrawal / Return of Items

You have the right to cancel this contract or your order within 14 days without giving reasons.
The cancellation period is 14 days from the day on which you or a third party named by you who is not the carrier

• the goods (in the case of delivery of one good or a single delivery of several goods that you have ordered as part of a single order) or
• the last goods (in the case of separate delivery of several goods that you ordered as part of a single order) or
• the last partial shipment or the last piece (if one or more goods are delivered that you ordered as part of a single order, in several partial shipments or pieces)

have taken possession of or has.

To exercise your right of withdrawal, you must contact us:

• Joerg Rexroth, JoeFrex  GmbH, Dientzenhoferstr. 72, 90480 Nürnberg, Deutschland
• Telephone: +49 (0)911-5430056, Fax: +49 (0)911-5430057
• E-Mail: order@joefrex.de

by means of a clear statement (e.g. a letter sent by post, fax or email) about your decision to cancel the contract/order. You can use the attached sample cancellation form, although this is not mandatory. In order to meet the cancellation period, it is sufficient that you send the notification of your exercise of the right of cancellation before the cancellation period expires.

Consequences of revocation
If you cancel this contract, we will refund to you all payments received from you, including delivery costs (except for any additional costs arising from you choosing a method of delivery other than the cheapest standard delivery offered by us to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment we use the same payment method that you used for the original transaction, unless something different was expressly agreed with you; under no circumstances will you be charged any fees for this repayment. We may refuse repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is the earlier.

You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you notify us of your cancellation of this contract. The deadline is met if you send the goods before the fourteen day period has expired.

You bear the direct costs of returning the goods unless the damage is our fault

You are only liable for any loss in value of the goods if this loss in value is due to the handling other than what is necessary to establish the nature, characteristics and functionality of the goods.

Sample cancellation form

(If you want to cancel the contract, please fill out this form and send it back)

JoeFrex GmbH
Dientzenhoferstr. 72
90480 Nuremberg
Germany
Fax: +49 (0)911-5430057
E-Mail: info@joefrex.de

I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods:

……………………………………………………………………………………………………………

Ordered on:

……………………………………………………………………………………………………………

Received on:

……………………………………………………………………………………………………………

Name of the consumer(s):

……………………………………………………………………………………………………………

Address of the consumer(s):

……………………………………………………………………………………………………………

Signature of the consumer(s) (only for paper notification):

……………………………………………………………………………………………………………

Datum:

……………………………………………………………………………………………………………

(*) Delete what is not applicable.

End of revocation